|
|
| Microsoft
Dynamics CRM gives you the POWER OF CHOICE with CRM LIVE, Partner-Hosted and On-Premise delivery platforms.
Click here for more information on Microsoft Dynamics CRM LIVE
- Due out in February 2008 -
For more information or a CRM LIVE DEMO
To contact us for more information -Click Here
Customer
relationship management (CRM) applications
are in demand by businesses of all sizes.
However, many businesses are put off
by the up front costs and perceived complexity
of implementing a CRM system. That's
why hosted solutions have become increasingly
more popular. They enable organizations
to take advantage of sophisticated customer
acquisition and retention tools that
can help build businesses without a
significant, up front capital investment.
Choices in the hosted CRM market are
limited at best. For the most part,
hosted CRM is only offered as a one-size-fits-all
solution without the functionality to
easily support unique sales and business
process requirements.
Microsoft Dynamics CRM addresses
the issue of choice, offering a broad
scope of architectural, delivery and
licensing options to fit your business
needs. The solution also integrates
with the broader Microsoft offering
of products and services to provide
a holistic platform for business communication
and collaboration.
Microsoft CRM offers you true power
of choice
- CRM LIVE - CRM 4.0 hosted in the Microsoft Data Centers
- PARTNER HOSTED - CRM 4.0 hosted in Partner Data Center
- ON-PREMISE - CRM 4.0 hosted by the client on their facilities
The Microsoft Dynamics CRM
business relationship platform provides you with the
power of choice that Microsoft CRM offers
your business today and tomorrow including:
User experience. Users have a full range
of client interface options, just as
they do with an on-premise solution
including:
|
| |
Native Microsoft
Outlook |
| |
Web
browser |
| |
Online
and offline |
Business fit. Microsoft CRM allows for
powerful customization and integration
to meet your business needs: |
| |
Fully customizable |
| |
Application
integration |
| |
Vertical
solutions |
|
Flexible deployment options. Microsoft
CRM is available in a number of deployment
options: |
|
FLEXIBLE SOLUTION SCENARIOS:
|
| Most
customers will use Microsoft CRM in
conjunction with other solutions, such
as Microsoft Exchange Server and third
party ISV applications. For this reason,
Microsoft provides flexible options
to fit your unique business needs. Following
are three possible solution scenarios: |
| |
Microsoft
CRM Hosted Solution with On-premise
Exchange - In this scenario
the only service that is hosted
off-site is the CRM solution.
Many organizations already operate
on-premise Exchange Servers and
do not wish to move this service
off-site. |
| |
Microsoft
CRM Hosted Solution with Hosted
Exchange - In this scenario
you can opt to host Exchange along
with Microsoft CRM. This frees
you from needing any messaging
systems on-site as the service
provider manages and maintains
both services. |
| |
Additional
Applications and Services
- In addition to the Microsoft
CRM hosted solution, many service
providers offer a wide range of
other integrated applications
and services, including Microsoft
Windows® SharePoint® Services,
Microsoft Office live Communications
Server, and third party ISV applications. |
|
LICENSING AND DEPLOYMENT:
In
addition to the flexible solution scenarios
there are a number of licensing options
and deployment models specific to Microsoft
CRM. Your business needs determine the
correct choice for both Microsoft CRM
licensing and deployment. For licensing
you may decide to: |
| |
Pay on a per
user subscription basis |
| |
Purchase
the application up front with perpetual
licensing |
| |
Arrange
for Microsoft financing |
|
You can change licensing and deployment
models as your business needs change.
For example, you might begin with a
hosted subscription service but, as
more departments begin to take advantage
of Microsoft CRM, you may convert to
an in-house model under a perpetual
licensing option. |
To summarize, the four licensing and
deployment choices for Microsoft CRM
are: |
| |
Hosted
with subscription licensing
- Subscribe to the application
and access it via the Internet. |
| |
Hosted
with perpetual licensing
- Own the application entirely
but it resides at a service provider’s
data center. |
| |
On-premise
with subscription licensing
- Keep the CRM system on your
site yet pay on a per month per
user basis while a service provider
manages the system remotely. |
|
On-premise
with perpetual licensing
- Like any other traditional business
application. |
|
| |
