| |
Assists Client
Account Managers (CAM) with quotes,
contracts, client requests and
invoices. |
| |
Assists CAM with
maintaining Project and client
files – knows where every
project stands. |
|
Assists CAM with
gathering deliverables from clients. |
| |
Updates and coordinates
with CAM on client related issues
or any emergencies throughout
the day. |
|
Works with Sales
Team on the transfer and transition
of new clients. |
| |
Communicates with
team members on CAM and client
related requests and issues. |
| |
Interacts with
other departments on project or
task status. |
| |
Provides necessary
status back to CAM’s and
Clients. |
|
Works with team
to determine departmental priorities. |
| |
Maintains complete
and accurate notes on all assigned
tasks. |
| |
Gathers and maintains
reports and team tasks. |
| |
Ensures task and
project closure. |
REQUIREMENTS,
CERTIFICATIONS & EXPERIENCE
|
| |
Service motivated-
must be able to actively listen
to clients’ needs and transform
the service to meet and exceed
expectations. Interprets and understands
client requests.
|
|
Ability to multi-task
in a fairly dynamic environment. |
|
Organizational
skills and the flexibility to
change your schedule to meet the
needs of clients and prospects. |
|
Individual must
be customer oriented with very
strong verbal and written skills. |
|
Attention to detail,
prompt and reliable attendance,
positive attitude a must |
|
Certifications:
N/A, however project management
skills are desirable. |
|
Experience: 1 –
2 years of client management related
services preferred |
