Job Title: CRM Consultant
Level: Junior and Senior
ProductiveGap is the region's leading provider of Microsoft Business Solutions (MBS) - Dynamics CRM software implementation and support services.

We are looking for experienced, MBS Dynamics CRM technical and implementation consultants to join our team. The ideal candidate will have experience implementing and supporting MS CRM software or similar products. Lead implementations, configurations, customizations, training, user support, and possibly some pre-sales. On-Site provides competitive salary, bonuses/incentives, medical, dental, training, certification, education, retirement and other benefits.

MS CRM was released Dec 1st 2005 and quickly gaining momentum. We are building the best MS CRM team in Texas and experiencing tremendous growth with this solution. We are looking for experienced CRM Consultants to join our growing team of MS CRM Experts. We have a proven team approach and methodology. Join our Master Certified MS CRM team. Submit your resume now.


Required Experience & Skills
Prior Sales, Marketing and Service experience and or consulting experience.
2+ years Customer Relationship Management (CRM) utilization and implementation experience with Microsoft CRM, Saleslogix, ACT!, Goldmine, C360, Axonom, or Onyx.
1+ years software implementation experience for Sales Force Automation (SFA) projects, Call Center, Service Center projects or Marketing Automation projects.

Familiarization experience in Microsoft SQL Reporting Services (SRS)
Familiarization experience of current technologies including Microsoft .NET framework, Microsoft C#, .NET, Microsoft SQL Server & HTML

1+ years working experience with XML, SOA and web services
1+ years working knowledge of Microsoft IIS, Microsoft Server, Networking Services
Microsoft certifications in more than one technology desired (i.e. MS CRM, MCSD, MCSE, etc).
Job Responsibilities
Follow implementation, configuration and testing tasks within project schedules
Follow project management requirements, user and customer requirements
Perform end-user training for the project team and end users
Assist in data conversion process and validation of converted data
Conceptualize and design architectural and system-wide objects
Perform application and system troubleshooting skills
Document application requirements, technical specifications, use-cases, workflow processes
Conduct CRM & technology research and development with little direction.
Engages in skill related work assignments of moderate to high complexity with high degree of independence.
Utilizes business application technologies in a variety of relevant languages to develop packaged software on medium to highly complex projects.

Provides QC oversight on assigned projects.
Enforces development and implementation standards on assigned projects.